Nexus CRM
A multi-tenant CRM built for service businesses — with AI, offline-first PWA, and modular architecture baked in.
Overview
Nexus is the operating system we run ILS on, now available for enterprises. Contact, lead, customer, and ticket management with sentiment analysis, lead scoring, and smart reply suggestions powered by LLMs. Multi-tenant SaaS by default — single-tenant self-hosted with one environment variable. Works offline as a PWA and syncs the moment connectivity returns.
Key features
What it does.
Contacts, leads, customers, and ticketing in one workspace
AI-powered sentiment analysis, lead scoring, and reply suggestions
Offline-first PWA with background sync and conflict resolution
Real-time notifications via WebSockets (Socket.IO)
Email module with IMAP shared mailboxes and campaign blasts
Slack, Teams, Discord webhooks — configurable per tenant
Granular roles, audit logs, and SLA policies for enterprise use
Tech stack
What it's built with.
Who it's for
The fit.
Service businesses needing a customizable CRM without per-seat vendor lock-in
SaaS companies that want both multi-tenant and self-hosted options
Enterprises with custom workflows, integrations, and compliance needs
Interested in Nexus CRM?
Whether you want a demo, custom deployment, or a deeper conversation about fit — we're happy to talk.
Request a demo